All Systems Operational

About This Site

Exosite's Operations team uses this status page to communicate real-time status of Exosite's services and scheduled maintenance windows.

Portals Web Interface / Portals API ? Operational
One Platform / API ? Operational
support.exosite.com ? Operational
Murano ? Operational
Murano Device API Operational
Murano Event System ? Operational
Murano Services Operational
Murano Relational Database Service Operational
Murano Time Series Service Operational
Murano Key/Value Store Service Operational
Murano Web Service Operational
Murano User Service Operational
ExoSense® ? Operational
ExoSense Services Operational
ExoSense User Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 4, 2020

No incidents reported today.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020
Partial Service Degradation on the One Platform
Resolved - This incident has been resolved.
Jun 27, 16:42 UTC
Update - We are continuing to monitor for any further issues.
Jun 27, 16:42 UTC
Update - We are continuing to monitor for a potential problem with the Portals API.
Jun 27, 15:36 UTC
Monitoring - The fix has been deployed, all systems are back to normal. Monitoring to ensure everything has stabilized...
Jun 27, 15:28 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 27, 15:27 UTC
Investigating - We are seeing reduced performance on a One Platform node and are investigating. This may impact a subset of customers.
Jun 27, 14:54 UTC
Jun 26, 2020
ExoSense Degraded Performance
Resolved - This incident has been resolved.
Jun 26, 21:25 UTC
Monitoring - We continue to monitor.
Jun 26, 17:09 UTC
Investigating - We are investigation an issue that results in a small percentage of incoming device data packets to no be processed.
Jun 26, 15:21 UTC
ExoSense Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 00:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:30 UTC
Scheduled - A maintenance window for ExoSense has been scheduled. During this window event logging will be disabled for up to 5 minutes. Note that notifications (email, sms) from rules will not be affected during this time.
Jun 25, 19:27 UTC
Jun 25, 2020
Murano Scheduled Update
Completed - The scheduled maintenance has been completed.
Jun 25, 04:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 03:00 UTC
Scheduled - A planned Murano maintenance window has been scheduled. No downtime is expected.
Jun 24, 15:10 UTC
Jun 24, 2020

No incidents reported.

Jun 23, 2020

No incidents reported.

Jun 22, 2020

No incidents reported.

Jun 21, 2020

No incidents reported.

Jun 20, 2020

No incidents reported.

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