All Systems Operational

About This Site

Exosite's Operations team uses this status page to communicate real-time status of Exosite's services and scheduled maintenance windows.

Portals Web Interface / Portals API ? Operational
One Platform / API ? Operational
support.exosite.com ? Operational
Murano ? Operational
Murano Device API Operational
Murano Event System ? Operational
Murano Services Operational
Murano Relational Database Service Operational
Murano Time Series Service Operational
Murano Key/Value Store Service Operational
Murano Web Service Operational
Murano User Service Operational
ExoSense® ? Operational
ExoSense Services Operational
ExoSense User Authentication Service ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
One Platform CoAP Maintenance Oct 24, 05:00-06:00 UTC
We'll be doing infrastructure maintenance for One Platform CoAP during this time.
Other One Platform API (HTTP & MQTT) will operate normally.
Posted on Oct 22, 09:40 UTC
System Metrics Month Week Day
Murano Time Series Service Call Response Time
Fetching
Murano Device API Service Call Response Time
Fetching
Murano Web Service Call Response Time
Fetching
Murano Key/Value Store Service Response Time
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Past Incidents
Oct 23, 2019

No incidents reported today.

Oct 22, 2019
Murano Scheduled Update
Completed - The scheduled maintenance has been completed.
Oct 22, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 07:00 UTC
Scheduled - A planned Murano version update has been scheduled. No downtime is expected.
Oct 22, 04:25 UTC
ExoSense Scheduled Update
Completed - The scheduled maintenance has been completed.
Oct 22, 05:24 UTC
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 01:00 UTC
Scheduled - A planned ExoSense update has been scheduled. No down-time is expected for incoming device data handling. Users may experience unresponsiveness in the application for a few seconds up to a minute.
Oct 15, 16:34 UTC
Oct 21, 2019

No incidents reported.

Oct 20, 2019

No incidents reported.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019
One Platform CoAP device connectivity issue
Resolved - This incident has been resolved.
Oct 17, 19:36 UTC
Monitoring - The up stream provider has resolved the issue. We will continue to monitor.
Oct 17, 19:08 UTC
Identified - An issue with an up stream provider is currently affecting the availability of device communications with One Platform over CoAP. The issue is expected to be resolved by the up stream provider within 30 minutes.
Oct 17, 18:55 UTC
Murano Scheduled Update
Completed - The scheduled maintenance has been completed.
Oct 17, 03:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 03:01 UTC
Scheduled - A planned Murano version update has been scheduled. No downtime is expected.
Oct 17, 02:30 UTC
Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019
Murano Scheduled Update
Completed - The scheduled maintenance has been completed.
Oct 14, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 06:30 UTC
Scheduled - A planned Murano version update has been scheduled. No downtime is expected.
Oct 14, 06:08 UTC
Oct 13, 2019

No incidents reported.

Oct 12, 2019
TSDB Export Job Issue
Resolved - TSDB / Report Exports are working. We will continue to monitor.
Oct 12, 03:05 UTC
Investigating - We are investigating an issue that effects large time series data exports. This issue also affects ExoSense export reports being generated.
Oct 11, 20:58 UTC
Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

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