Exosite Status

All Systems Operational

About This Site

Exosite's Operations team uses this status page to communicate real-time status of Exosite's services and scheduled maintenance windows.

Murano Platform Operational

Murano Device API / IoT Connectors Operational

Murano Time Series Service Operational

Murano Web Service Operational

Murano Event System Operational

Murano Key/Value Store Service Operational

Murano User Service Operational

Murano Relational Database Service Operational

ExoSense® Operational

ExoSense User Authentication Service Operational

Exosite Account & Billing Management Application Operational

Exosite Support Site - support.exosite.com Operational

Documentation Site - docs.exosite.io Operational

One Platform / Portals Operational

Portals Web Interface / Portals API Operational

One Platform / API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 1, 2021

Murano Scheduled Update

Completed - The scheduled maintenance has been completed.
Dec 1, 03:28 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 03:00 UTC

Scheduled - A maintenance window for Murano has been scheduled. Up to one minute of intermittent connectivity is expected.
Nov 30, 20:13 UTC

Nov 30, 2021

Exosite Business Account Issue

Resolved - We've identified the issue with an upstream provider and a fix has been implemented. Normal functionality has returned for the Exosite Business Account management application.
Nov 30, 20:34 UTC

Investigating - We are investigating an issue accessing specific Exosite Business Account information. This does not affect the Murano platform or ExoSense application performance.
Nov 30, 20:27 UTC

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

Murano User service outage

Resolved - This incident has been resolved.
Nov 23, 13:28 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 23, 13:05 UTC

Identified - We have identified an issue affecting the availability of the Murano User service and are working to resolve.
Nov 23, 10:00 UTC

Investigating - We are investigating a potential issue affecting Murano performane. We will provide updates as more details are available.
Nov 23, 09:06 UTC

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

Murano Platform and ExoSense Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 03:57 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 03:01 UTC

Scheduled - A planned maintenance window for ExoSense and Murano has been scheduled. No down-time is expected for incoming device data handling and the application is expected to operate as usual.
Nov 18, 18:56 UTC

Nov 18, 2021

ExoSense Degraded Performance

Resolved - This incident has been resolved.
Nov 18, 17:41 UTC

Monitoring - We have taken steps to mitigate and will continue to monitor.
Nov 18, 17:37 UTC

Identified - We have identified an issue with an upstream provider that affects processing data for ExoSense.
Nov 18, 17:27 UTC

Murano Platform and ExoSense Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Nov 18, 04:24 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 02:03 UTC

Nov 17, 2021

No incidents reported.