All Systems Operational

About This Site

Exosite's Operations team uses this status page to communicate real-time status of Exosite's services and scheduled maintenance windows.

Portals Web Interface / Portals API ? Operational
One Platform / API ? Operational
support.exosite.com ? Operational
Murano ? Operational
Murano Relational Database Service Operational
Murano Time Series Service Operational
Murano Key/Value Store Service Operational
Murano Web Service Operational
Murano User Service Operational
Murano Device API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
ONEP old IP address maintenance Apr 30, 10:00-11:00 UTC
Our hosting provider will restart the machine at Exosite's old IP address to apply a security fix. Properly-configured devices will not be affected by this.
Posted on Apr 24, 13:24 UTC
CoAP Scheduled Maintenance Apr 30, 10:00-11:00 UTC
Our hosting provider will restart a critical machine related to CoAP in order to apply a security fix. CoAP service may be interrupted for a few minutes.
Posted on Apr 24, 13:22 UTC
Past Incidents
Apr 30, 2017

No incidents reported today.

Apr 29, 2017
Completed - The scheduled maintenance has been completed.
Apr 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 12:00 UTC
Scheduled - Our hosting provider will restart a critical machine related to CoAP in order to apply a security fix. CoAP service may be interrupted for a few minutes.
Apr 24, 13:27 UTC
Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017

No incidents reported.

Apr 24, 2017
Resolved - We believe that we have mitigated the slow response problem on Portals.
Apr 24, 17:03 UTC
Investigating - Portals pages are loading very slowly. We are investigating the problem.
Apr 24, 14:38 UTC
Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017
Completed - ONEP maintenance has been completed successfully.
Apr 17, 21:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 00:00 UTC
Scheduled - We will be continuing infrastructure updates to the ONEP server cluster. Updates will be performed in a rolling fashion across the cluster to prevent downtime during the maintenance period. We may experience minor impacts to performance as the nodes are removed and re-added to the cluster. There may also be periodic scripting restarts during the maintenance period as the cluster resizes
Apr 15, 22:17 UTC
Apr 16, 2017

No incidents reported.