Exosite Status

All Systems Operational

About This Site

Exosite's Operations team uses this status page to communicate real-time status of Exosite's services and scheduled maintenance windows.

Portals Web Interface / Portals API Operational

One Platform / API Operational

support.exosite.com Operational

Murano Operational

Murano Device API Operational

Murano Event System Operational

Murano Services Operational

Murano Relational Database Service Operational

Murano Time Series Service Operational

Murano Key/Value Store Service Operational

Murano Web Service Operational

Murano User Service Operational

ExoSense® Operational

ExoSense Services Operational

ExoSense User Authentication Service Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Murano, ExoSense & Portals Database Maintenance Feb 3, 03:00-04:00 UTC

We will be upgrading underlying databases for Murano & Portals. There will be short interruption for Portals, ExoSense, Murano Web service and Murano User service during this time. One Platform, ExoSense & Murano Device connectivity are not affected.
Posted on Jan 22, 09:01 UTC

System Metrics Month Week Day

Murano Time Series Service Call Response Time

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Murano Device API Service Call Response Time

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Murano Web Service Call Response Time

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Murano Key/Value Store Service Response Time

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Past Incidents

Jan 27, 2020

No incidents reported today.

Jan 26, 2020

No incidents reported.

Jan 25, 2020

No incidents reported.

Jan 24, 2020

No incidents reported.

Jan 23, 2020

ExoSense Update Scheduled

Completed - The scheduled maintenance has been completed.
Jan 23, 19:14 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 23, 18:07 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 23, 16:30 UTC

Scheduled - An ExoSense update to address an immediate need has been scheduled. No down-time is expected for incoming device data handling. Users may experience unresponsiveness in the application for a few seconds up to a minute.
Jan 23, 16:14 UTC

Jan 22, 2020

No incidents reported.

Jan 21, 2020

Murano Scheduled Update

Completed - The scheduled maintenance has been completed.
Jan 21, 03:23 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 03:00 UTC

Scheduled - A planned Murano version update has been scheduled. No downtime is expected.
Jan 20, 09:43 UTC

Jan 20, 2020

No incidents reported.

Jan 19, 2020

No incidents reported.

Jan 18, 2020

No incidents reported.

Jan 17, 2020

ExoSense Additional Maintenance Time Window Scheduled

Completed - The scheduled maintenance has been completed.
Jan 17, 21:53 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 17, 21:39 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 20:35 UTC

Scheduled - The maintenance window scheduled earlier today passed without an update to ExoSense. The quick summary is that we found an issue before we did the release and wanted to get it right. We are scheduling another maintenance window now to finish this update. No down-time is expected for incoming device data handling. Users may experience unresponsiveness in the application for a few seconds up to a minute.
Jan 17, 20:32 UTC

ExoSense Hotfix Scheduled

Completed - The scheduled maintenance window has closed.
Jan 17, 19:45 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 17:45 UTC

ExoSense Scheduled Update

Completed - The scheduled maintenance has been completed.
Jan 17, 00:17 UTC

Verifying - Verification is currently underway for the maintenance items.
Jan 16, 23:14 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 20:00 UTC

Scheduled - A planned ExoSense update has been scheduled. No down-time is expected for incoming device data handling. Users may experience unresponsiveness in the application for a few seconds up to a minute during the window.
Jan 15, 21:44 UTC

Jan 16, 2020

Murano Scheduled Update

Completed - The scheduled maintenance has been completed.
Jan 16, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 03:00 UTC

Scheduled - A planned Murano version update has been scheduled. No downtime is expected.
Jan 16, 02:28 UTC

Jan 15, 2020

No incidents reported.

Jan 14, 2020

No incidents reported.

Jan 13, 2020

Murano Database Maintenance

Completed - The scheduled maintenance has been completed.
Jan 13, 04:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 03:00 UTC

Scheduled - We will be upgrading underlying databases for Murano. There will be short interruption for Murano Web service and Murano User service during this time. Device connectivity is not affected.
Jan 7, 06:13 UTC