Exosite Account UI outage

Incident Report for Exosite

Resolved

This incident has been resolved.

Posted Sep 09, 2020 - 21:14 UTC

Monitoring

We are monitoring the status of our upstream provider. At this time all systems are operational.

Posted Sep 09, 2020 - 20:24 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 09, 2020 - 19:07 UTC

Update

We continue to work with the upstream provider to resolve this issue.

Posted Sep 09, 2020 - 17:51 UTC

Identified

We have identified an outage with an upstream provider affecting loading of the exosite.io accounts UI.

Platform applications, services, and device connectivity are not affected.

We are working to address the issue.

Posted Sep 09, 2020 - 17:04 UTC

This incident affected: Murano Platform (Murano Platform) and Exosite Account & Billing Management Application.